The Company. Our core Values. Our Beliefs.
Founded after thorough research carried out to prevent Security loophole, Marshalls Security Group Limited is a privately –held, Kenyan–owned Professional Company managed by well-trained Experts with vast experience in Security Industry, recognized as a sole Provider of total Security Solutions to the entire Nation and beyond.
Our organization encompasses a number of Security Professionals who are supported by a Team of network Intelligence located throughout our geographical footprint.
Our consultative approach sets us apart from our competitors; we take time to understand our client’s needs, supporting and partnering with them to provide both superior Security Services and Technology Solutions.
Since the inception of our Company, we have focused on customizing our Services to meet each client’s unique business needs and match their Company culture. Our goal is to make each of our clients feels as if they are our most valued partner.
Vission
To be a major player in the security industry in Kenya.
Mission
To exceed customer expectations, deliver quality service,reward employees,share best practices and have a positive influence in the community.
Benefits
MSG guards comfortably use Communication radios, hand Held Detectors, Vehicle Search Mirror CCTV Monitoring and other security systems.MSG also takes care of training, supervision, employee benefits, and insurance costs for its workforce and other relevant Insurance covers to take care of Loss, damage, injury and other risks.
Law Enforcement Issues
Upon observing criminal activity, MSG will immediately Lease with Operations team who work closely with other relevant authorities for assistance.
First Aid & Fire Response
All Marshall’s guards trained in First Aid and Fire procedures to render emergency assistance as needed. In the case of minor injury or illness no broken bones, bleeding, unconsciousness, breathing difficulties, or in case of fire guards will be instructed to call the Fire Department Periodic drills are always held in conjunction with our clients for efficient, appropriate manner to keep the place safe. Effective security services depends on adequate supervision and performance reviews for security personnel which MSG practices.
Membership and Accreditation
Marshalls Security Group Ltd is a member of PSIA (Private Security Industry Association), also a member of PROSAK (Protective and Safety Association of Kenya).
Core Values
- Entrepreneurship: Commitment to delivering innovative solutions
- Integrity: Doing the right thing all the time and adhering to the highest ethical standards of honesty and transparency.
- Teamwork: Promote teamwork and passion for work through clear and effective Communication.
- Stewardship: Dedicated to efficient and effective use of resources
- Professionalism: Developing staff to perform their work with expertise, dedication and care
Key Customer Commitment
- Personalized service
- Responding to customer needs on time all the times.
- Quality delivery.
- Value for money.
Operational Plan
Our guards go through rigorous recruitment training by qualified instructors where physical and mental testing is done
We have developed what we believe to be the finest training Programme in the industry, which covers modules such as:-
- Code of Conduct
- Crime Prevention
- Search & Arrest Procedures
- Customer Care/ Public Relations
- Fire Fighting/Fire Fighting Equipment
- Communication Skills
- Advanced Patrolling
- Basic First Aid
- Self Defense
- Assignment Instructions
- Incident Reporting
- Drill & Discipline
- Bomb Recognition
- Access Control
- Terrorist Awareness
Those who make the grade are then continuously monitored when working on site by our in house trained supervisors. We have built our reputation for manned guarding for vigorous selection, professional training and supervision both physically and electronic.